Rich’s understanding of safety and technique of pistol shooting and holstering was EXACTLY what I needed, since I hadn’t had formal training since my days in the Army in 1985-92. My only “beef” would be how fast he spoke at times. His knowledge was exceptional but he would communicate so fast at moments, it became a little distracting. I would add though, he NEVER made any one of us feel silly, stupid or foolish with any of our questions. He is very ‘down to earth’ and incredibly committed to gun handling safety. I was humbled by how much I assumed I was safe, when in reality, I have been quite foolish in the handling of my pistol. I would recommend Rich to anyone and have already spoken with a friend and family member about considering his class.